Orpheus internationale opern- und konzertreisen
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Helpdesk +49 (0) 89 38 39 39-0

Dear customers,
dear opera lovers,

we hope you, your family and those close to you are well.

COVID-19 and the measures taken to combat the virus put us all in an unprecedentedly exceptional situation. We are trying to respond as best as we can. The health of all colleagues, customers and partners is our highest priority.

All opera houses and concert halls within our offered destinations are closed until further notice. For the time being, the closures are valid until at least 19 April, in some cases until 30 April 2020. In addition, a general travel ban is now in force both at home and abroad for tourist purposes.
Realistically, we fear that one or the other festival will have to cancel, as unfortunately already happened in Garsington and partly for Glyndebourne Festival.

We kindly ask you to leave a message on our answering machine for all requests. Our office is only occupied part time, but of course you can reach us by e-mail at any time. If your inquiries are not being processed in the usual Orpheus service time, we ask for your indulgence already now.
May we assure you that we will do our utmost to continue to provide you with care and support.

We will inform all customers whose booked trip cannot take place. You do not have to become active yourself. We ask for your understanding that we cannot make any predictions about planned trips in May or at a later date, whether they will take place or not.

We observe and evaluate this unprecedented situation day by day anew and hope to make your travel wishes come true again soon.

It is no secret that the current situation - like so many other companies - presents us with immense challenges. We would like to take this opportunity to thank our customers for the encouraging calls and e-mails that have reached us.

Let us show solidarity and discipline in these extreme times and let us do our part to ensure that this pandemic is behind us as quickly as possible - so that we can soon satisfy our desire, our longing for music, culture and all that is beautiful again.

We thank you for your trust and understanding.

Take care!

Your Orpheus-Team